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The hair Salon opening hours and staffing

 

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The hair Salon opening hours and staffing

Owning and running a successful salon and spa takes hard work foresight passion drive and motivation. It’s also requires some smart planning one that enables you to offer the highest standards of service and excellence to your clients whilst finding a work life balance for you and your team. This can be achieved by knowing and understanding what your clients needs are, this has to include opening and offering hours that best suit your clients. Rather than just staying open and staffing all hours. Here are some thoughts that i hope will be helpful to you and your business.

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Salon opening hours and staffing:

How do we as salon owners or mangers address the issue of how many days and indeed what hours to stay open. How do we decide on staffing levels for the salon and hours of business. How many stylist to have in on any given day?

Why do I ask these question as a topic?

I see so many salon open all hours. Monday to Sunday 7 days a week open in many cases from 9am to 9pm one would think well they must be doing well ! Sadly so often these salon and Spa’s are often empty or have only the odd client in a chair for long periods of any given day. Staff are standing around or trying to look busy. Is this really good business?

Salon hours:

Would it not make sense to build up your salon hours as you develop and grow your clientele and so your business. If you offer an open all hours policy from the out set you It leaves you little room for adjustment. Clients will almost feel they can turn up at any time. You need to be able to control bookings to make sure you are staffed at the right level offering the highest level of service whilst maximize an efficient business strategy. Being open seven days a week or 12 hours a day is only efficient if you have the business the clients to support such hours. The same applies to staff you grow and develop your team as the salon grows.Carrying surplus staff to cover hours that are not producing is costing you money. Having staff on the books but sending them home on quiet days will create decent over time.

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That Vision:

Never lose track of that vision you have. If it’s to be open all hours seven days a week great work towards it. You have a strategy in place. Think about the staff you need to cover 5 full days with say two late night to start with. Make sure from the out set the team you develop are committed and share your vision willing to work and cover the hours. As the salon builds and the demand gets more then increase the hours and days adding the right staff at the right time. Remember Clients will always want to be part of a busy happening progressive salon. It’s far better it look busy for concentrated periods than empty slow and rather desperate! Being busy allows the receptionist to control bookings and client flow A good receptionist and reception policy is also essential Survey your clients on key issues understand their needs this shows you care and are willing to listen. A so very key to client retention and salon future success. know your Target market, think about the services your clients are asking for enquiring about, Think about the demographic’s of you clients their life styles their disposable income. This is all cover in The Salon and the S word my book written to help the salon owner the stylist who is thinking about a business

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Staffing:

When the hours are extended then you can start to work a policy of rotation of hours. Some stylist like late starts and are happy to cover evening hours. Others would rather do 9 to 5 as the salon grows your team will attract clients who are best suited to the hours offered. Your team is growing and developing along with the client base. At the same time you are in control you are not over staffed you are now working to a maximum capacity and profitability.

Having a salon or salon spa that is working to full potential takes time having they right team makes this happen careful planning having and working to development plan and strategy. Success is having  a profitable business that works for you and and your team. It is now working for you you are not working for it!!!!

 

Salon success team success come from careful planning. From shared vision and goals a willingness to work a willingness to learn and grow and ability to embrace change and the challenges it brings. Part of this is having the right products for your salon both for the services you deliver and the retail you offer your clients

 

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The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.

Conclusion

This journey, this career, is wonderful – challenging, inspiring, and yes, hard work.

Leadership
Our industry is in constant change and is sometimes criticised. For lacking vision in some areas. However there is an ever growing body of professionals. That have a firm commitment to our industry, they have a passion for change, to raise standards through education and sharing. Leadership, education and team incentives.Will over time and with commitment give any individual that ability to do exceptional work and to be more creative. Leadership and management help create an amazing work environment for all concerned. So key for success for all concerned.
Conclusion
This journey. This career, is wonderful – Challenging. Inspiring and yes can and will be hard work. but the rewards are worth all the effort.
Thank you all for letting me share some thoughts with you today.These are inspirational, passionate, industry professionals.They have a vision. These are the people I want on my bus to learn from, share with, take a journey with. Get inspired. Connect with driven motivated industry professional. challenge your self. invest in ones /your self 

Are you driver or passenger !

 There are no guarantees in life and ones career and career choice is no different thing happen and its how we deal with them that defines us. Jobs change relationships come and go the one thing that remains after training is our skill both hands on creative and the ones we learn about people and communication about caring about being a team player. Constantly developing new skills staying current is so very important.

The salon and the S word now available in book and e book format for links to purchase and reviews Click here or on the image.

The Salon & the ‘S’ Word

 Written by Mike Vallance

My web site is Back2myroots: B2MR feel free to check in

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