Offering the highest standard of salon consultancy, salon coaching and skills development

The salon. The stylist. The client.

Back2myroots : A place to share thoughts and grow idea’s. B2MR

The salon. The stylist. The client.

The salon client, the stylists relationship with their client.
We offer service, we offer solutions, we offer creativity, we build trust and respect.This leads to recommendation and retention.

Alterego itlay porduct linesWe can offer continued change in look, style, cut colour. If we have patients change can happen as an ongoing journey for our clients.
The right professional products for both the salon the stylists and indeed the client are an essential part of this. A style journey.

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Over the years its great to see the changes that we can create and make happen for our clients, that is the reason for the posting to often as stylist we try to make change happen to quickly the process here was a make over after back surgery and then working with the style and colour as its grown out again.

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Most recently a switch from highlights to all over colour. As one model the continued requests I get from recommendation proves that these long term salon relationship are a far better investment than the salon that focuses on continued new walk in business .Client retention and recommendation is essential for salon and stylist success. Part of this process is recommending of the right home maintenance products for the client to maintain colour style condition.

The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.

We as salon owners and stylist must never forget that the client is what make sour business successful its pays our bills and wages.

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Its the service we deliver, the creative skills we have the passion and drive to find and suffer solution, its essential that we have excellent communication skills deliver a full consultation. Equally using and recommending professional products. part of this is being trained in their use and knowledgeable about salon retail products to recommend for home maintenance and styling.

Below 3 years of continued transformation:

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Above make over wanting a Total change from long hair new style and colour razor cut and highlights May 2013.

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November 2013 its starting to grow longer again

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Moving on allowing the hair to grow out yet still have style:

As part of this process the colour need to be maintained on a regular bases always thinking about condition and what looks can be created moving forward.

 

The fun here is continual change below 2104 the hair has grown out now colour and styling with products

 

 

As we move into more recent time 2015 a switch away from highlights and into high lift blonde colour as an all over alternative.      

 

 

 

 

 

 

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We constantly strive to offer new and inspiring change to be creative this comes from building lasting relationship on a platform of trust and respect. again part of this is communication and recommendation sharing tips and tricks. We are all in the busies of selling sometimes we forget or chose not to admit this!

 

 

Change is essential offering solution essential on going training and envelopment essential. constantly challenging our selves and those around us essential, being a team player and or leader essential. Most of all like people have fun deliver excellent standard of service to your clients.

 

The salon and the S word now available in book and e book format for links to purchase and reviews Click here or on the image.

 

The Salon & the ‘S’ Word

 Written by Mike Vallance

My web site is Back2myroots: B2MR feel free to check in

You can also find me here on

LinkedIn on Twitter MikeB2MR and Facebook Back2myroots B2MR

 

 

 

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