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The salon professional hair colour

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The salon professional hair colour

The salon professional hair colour, In my book the salon and the S Word  chapter 3 looks at the relationship between the salons the supplier and the manufacturer in quite some depth.  The choice available to a salon for products are many the decision is huge and can be a very costly mistake if this is not re-searched thoroughly it is also essential that you consider staff engagement so a collaborative approach is advised.

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What does your client look like what are they asking for. What do you want from a professional colour line? Is cost the driver cheap colour in big tubes? Is this the right approach?  I think not Quality is number 1 on any client requirement list!  chemistry, brand, technical training and support I would suggest are an essential.

When considering cost of salon hair colour size of tube is not as important as the mixing ratio’s of the products, also the delivery system tube pressurise canister. But I digress again there is much on this in my book that will help with the costing of products and how to get the best deals.

One of the biggest issues we have in the salon when building a team is finding well trained and qualified staff stylists and technicians. Of course we could start to discuss this but I think as atopic its been well addressing past blogs just go to blogs type in training. My reason for this heading is to ask salon owners to consider the colour they are using the team they have, then think about team building and ongoing training be this for the seasoned stylists or newly qualified stylist, do you in your salon have a program of training and up dates does your supplier and manufacturer support this by providing education days and external events? If not it should be considered as a salon essential or a goal to implement. Most manufacturers used to offer this as an incentive many in recent years have cut back or stopped offering this.

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In many cases when a newly qualified stylist leaves college or an academy they have only ever worked with one product line, the big companies tend to be the ones who offer the best deals to the colleges, this helps the institution with cost saving but does not always offer the best colouring training and experience to the trainee.

The tutors get so used to the products term on term intake upon intake that they forget how important it is to expose the young trainee to many different products.

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It is essential when training to question the products you are using and to really study the very basic s that can and will apply to all different brands, Lift, deposit, shade, tone, pigment control, formulation, the colour wheel. Developers. Read all the technical information available to you it’s in the colour chart for a reason its not just filler!

So many young stylist leave college or an academy if they are lucky enough to find a salon that will give them a chance they then face their first big obstacle.

What does the salon use a brand of professional products will they be familiar with these products? If not this can be very challenging and slightly intimidating to a young aspiring stylist.

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What inspired this topic is the posting below:

Quote: t

This does not indicate whether the stylist is a newly trained or just switching salon but I would suggest not really experienced, however the challenge and concerns are real!

 

See below.

“I’ve recently just got a job within a new salon but they use a different range of colours, they use L’Oreal. I’ve never worked with L’Oreal. Need to do some research on mixing ratios and the different colour charts. There’s 3 Majirel Inoa and another one. Anyone got some tips or advice using these colors?”

Now this is a stylist working or starting work in a salon. Should the salon not be asking about lack of confidence with new products it should not matter they should be able to embrace the new product line. Have questions Yes this is natural be intimidated No!

Should the stylist not be asking for all the technical manuals and education material the salon has?

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Why is this so important because as a stylist you are going to be advising clients on hair colour you are the professional the one who offers solution, basic colour knowledge is essential ongoing training and up dates are equally important.

Hair colour technology seems to move in cycles, over the last decade the changes in hair colour technology have been immense from micro technology to different delivery systems some good some not so good.

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From ammonia free hair colour to full organic product / herbal claims. Even the professional colours that still use ammonia as their alkaline have changed and improved and the levels of ammonia are very low often compensated for by the adding of various buffers, softeners, moisturisers and proteins. Research again into products is essential. You have to get beyond the features and benefits promoted by the supplier or sales rep, you need to do some home work, Yes re-search and get a list of question ready to ask the supplier, do they really offer a products that fits into your needs and wants do they offer that training and support that you need.

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As a new stylist to a salon you need to ask at interview what products the salon uses and if they offer training and induction into using these products, this is being professional this is caring, I don’t know how many salon I have been in over the years where all the technical information and instruction that come with any given brand colour chart have been removed for the colour chart and can normally be found in the staff room kitchen /towel room on top of the tumble dryer amongst old products and samples normally with a healthy layer of dust or fluff on them. Why is this?  The most informative part of the shade chart discarded, how many stylists ever read the technical manual? How many eyeball colours when mixing? Hum!  Timing, mixing rations, suggestions for formulations for Grey hair issues are all here yet ignored for the most part.

 My question is two fold.

*Does your current colour offer you all you need and want?

*When did you last look at what might be available that could offer you more.

*Then I ask you to consider. What do you want and need for you colour line make a list?

I have been involved for many years in this side of the industry its always fascinated me from salon choice level and from a training level. This being what salons and stylist accept and how easy it is to get complacent get to comfortable with a product line or the device you get from the supplier and or manufacturer.

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My list would look like this.

*Brand image and identity and ethos.

*Choice of products. Permanent colour. Low ammonia and ammonia free. High lift blonde products, semi permanent, demi permanent, toning,

*Tubes as delivery system permanent colour. Mixing rations will depend in most cases on the formulation. Normally I part colour to 1.5 time developer.

*Type of colour pigment used non-direct or direct.

*High quality colour charts and technical information.

*In salon training and education up dates.

*A retail line that supports the product line for client home use.

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Transparency by the manufacturer of how the colour works beyond the features and benefits. I would want an in salon demonstration of the products with all staff being engaged. To often salon owners switch colour lines for all the wrong reason this can be costly and very disruptive to the salon and the clients. Often when staff has issues with a colour line its operator error! Yes not the product complacency, laziness, not reading that technical manual.

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Things to consider.

Once a salon starts to have issue its very hard to neglect not taking some action given that its a key area vigilance is essential it needs addressing and decision have to be made. How do you start to deal with this a situation?

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Do you first of all voice your concerns with your supplier and give them opportunity to try and resolve your issues and or concerns. What might be these concerns?

1/ Cost per unit this has to be considered with mixing ratio. Tube or canister

2/ Number of products in the line. Is it multifaceted allowing you to create permanent and Demi and semi from one tube or do you have to carry multiple lines?

3/ Is it an Organic or Herbal colour if so what are its drivers!  I.e. “Ammonia free”

4/ Education training and support. Initial and on going.

5/ Promotion, incentive, salons support.

6/In the extreme loss of clients.

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If this is driven by staff dissatisfaction then prior to meeting your current or new supplier a list of their concerns should be made.

1/Grey Coverage.

2/Fading of colours.

3/ Colour balancing.

4/Pigment control from N series resulting in too much or unwanted warmth.

5/Hot roots, banding poor deposit.

I have over the last weeks been lucky enough to have some of these products to use and I have posted some reviews on web site. I have also been given full access to great deal of their training and education material its really well presented and comprehensive in the material it covers and the information it presents. Its impressed me enough to write this topic and to suggest to all salon owners that there is still a manufacturer with a focus on the salon and on the professional.

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Here is the links to some of the reviews and contact information for the company for any one who may be interested.

Be Blonde Pure Diamond lift

Be Blonde be Bold be Beige

Summer time hair casual fun

Just colour

Beige blonde texture and curl

Texture curl styling products  

Professional permanent hair colour

Exciting hair colour

High lift blonde hair colour review 

Reviewing a new colour line 

Who are this company? Click to see!

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Alter Ego Italy professional products are already having success in both the UK and all over Europe and its now ready to launch and be part of the Market in the USA. It’s offering all the things that I hold dear passion and commitment to salon training and support. It has the support from being just one part of a much bigger entity that is striving for success in the salon and hair industry.

The product line is very comprehensive offering professional products to cater for all needs of both the salon and the stylist salon products and retail support for the clients. Many new an exciting things are being launched and coming on line via their web site Alter Ego Italy and various social media platforms.

 

Alter Ego Italy is proud to be the only Italian brand, specialized in professional hair care. If you would like more information on this product line you can contact. Phil Clark Alter Ego Italy 

The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.

Conclusion

This journey, this career, is wonderful – challenging, inspiring, and yes, hard work.

Leadership
Our industry is in constant change and is sometimes criticised. For lacking vision in some areas. However there is an ever growing body of professionals. That have a firm commitment to our industry, they have a passion for change, to raise standards through education and sharing. Leadership, education and team incentives.Will over time and with commitment give any individual that ability to do exceptional work and to be more creative. Leadership and management help create an amazing work environment for all concerned. So key for success for all concerned.
Conclusion
This journey. This career, is wonderful – Challenging. Inspiring and yes can and will be hard work. but the rewards are worth all the effort.
Thank you all for letting me share some thoughts with you today.These are inspirational, passionate, industry professionals.They have a vision. These are the people I want on my bus to learn from, share with, take a journey with. Get inspired. Connect with driven motivated industry professional. challenge your self. invest in ones /your self 

Are you driver or passenger !

 There are no guarantees in life and ones career and career choice is no different thing happen and its how we deal with them that defines us. Jobs change relationships come and go the one thing that remains after training is our skill both hands on creative and the ones we learn about people and communication about caring about being a team player. Constantly developing new skills staying current is so very important.

I also think that we need to always look at the WhyAsk the question Why are we in business whats it for? OrWhy do we want to go into to business what is success? Why do I suggest this I think by asking and exploring the why we get to the motive behind why we want to be in business what is true success. Why the will also help us to understand our true values this in turn helps us to follow the path to the success we want  and desire. It will help us to surround ourselves with the right team those who share our values and vision.

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Remember. Salon success. Stylist success. Business success are all linked together it’s Team success. Its never about any destination only ever about a journey taking the right people on that journey makes it enjoyable maybe even fun!

Mike B2MR

The salon and the S word now available in book and e book format for links to purchase and reviews Click here or on the image.

 

The Salon & the ‘S’ Word

 Written by Mike Vallance

My web site is Back2myroots: B2MR feel free to check in

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