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Hair Industry. The salon stylist client.

Back2myroots : A place to share thoughts and grow idea’s. B2MR


mike vallance

Hair Industry. The salon stylist client.

 Hair colour and the hair Industry.

Alterego Italy

I thought it might be of interest to post some thoughts on. The hair industry and training in the hope of getting some feed back.

To start a conversation I wonder .How people feel about their salon experience? Also what their views  are on store brought over the counter home hair colours and relaxers. With such a wealth of new products hitting the stores constantly. Foam hair colours . Keratin relaxers. How safe are they to use at home ? Do they do the job you want? Are you well informed? if not why not?

It amazes me just how much bad over processed hair wanders the streets. Questions  that come to mind. Did that person pay for that? Did they request it? Did the stylist think that’s acceptable? What was going through the mind of the person, giving that service, creating that look. In some cases home colour that is so bad, dull colour or hot red roots, muddy brown ends. Grey hair  that has been coloured but is either mauve, bright orange, no depth, no natural base shade. It goes on. Blondes who try and go dark. After a short time the colour starts to fade out . Dark shades trying to go blonde ending up orange! A never ending list that goes on and on.

Hair that you cannot get a comb through. When wet it appears to feel rough and caustic until you apply handfuls of conditioner. Could this be you? Have you got good and bad stories to share. It might be time to bring this whole colour business out in the open. Together we can all explore the good. The bad and the ugly side of the hair colour business. Those products that promise the earth but never come up to expectation.


Some of the questions that come up oh so often with hair colour are:

The market for hair colour is huge. Ask yourself this question.

Why would the formula for your roots or new growth. Be the same as hair that has been colouered before?  Or a Grey formula being used on none Grey hair?  It happens all the time. The TV the  Magazine adverts all suggest it’s fine apply all over switch colour with ease! Not the case.

What good does avocado oil? Fruit of the loom leang leang oil do for your hair? Does it really help with colour retention? The answer is No.

You are just being sold the idea of natural and healthy. Why is herbal natural colour so much better than one with Ammonia?  One being sold with all natural MEA  but do you know what MEA is? what it does? How it works? Your thoughts. PPD Sulphate free

Questions to think about. Why does my hair fade to a dull orange brown colour? The mid length and ends don’t hold the colour? Why can’t you get the shade of blonde you want. It’s always to yellow sometimes Orange just never right. Again I post these as questions looking for feed back. I would be happy to share. Thoughts and views on these issues or any other hair related topic’s. Research you products for example if your blonde an want to retain that fresh blonde consider the products you use to maintain the look as a stylist you should be recommending products to your clients in the consultation.


One has to wonder these days. How many salon’s and schools educate these issues in enough depth the standards being taught vary so much. I have some really interesting conversation with passionate focused motivated  school and academy owners sadly the standard of commitment can vary from college to college.

Consider the standard of what is being taught. The amount of real education being given both hands on practical and theory. The length of time the training period is for and the standard achieved the qualification gained. student have to leave training fully equipped to face the real world converse in every aspect of the industry.

Remember this students. Look into the fee being charged, against the qualification being given. Questions to ask  How qualified and current are the teachers!! how up to date is the collages.  Meet the teachers get a feel for creativity make sure there is a real passion to educate and share. I think with so many young people looking into the exciting world of the hair industry. Honesty about the industry. Future earning potential. Success  through hard work and commitment should be discussed. Targets should be made. Commitment to on going education throughout one’s career should be considered. Investment in self career development 

Many salon’s and schools could consider. The whole topic of. Building up a solid client base. Client retention. Service and consultation skills. This is a huge topic and one that really needs to be addressed. Many salon’s and indeed salon owners never take the time to be honest about. There policy’s regarding all aspects of caring for clients. communication building trust and respect It goes far beyond just doing hair. At the end of the day. Hairdressing is a service industry and if you don’t like people, giving service. Then you might want to consider if hairdressing is for you.



Consider this.

Knowledge is power, honesty is power, great service is power, all these are key to success.

Hair cutting and Styling.

We teach young stylist to make, clean sections, lift these section up and cut a clean line, re check make sure it’s clean an even. In many cases we teach them. To start by taking a clean section from the crown! What ever happened to build up a shape having a foundation? Understand weight distribution, angles of sections. How will the hair fall. What weigh and shape might it create. We see so many short cut with. Clean straight lines along the hair line, it’s been cut or shaved to look clean and tidy. In reality the hair line is not straight, so it will not lye in a straight line, lye flat. In some cases within a short space of time a man’s hair cut can look loop sided why? Because the growth of the hair line is not considered.

razor cut demi colour

The understanding of. Shape, weight distribution.The shape of the head, growth of the hair and finally the real kicker.  YOU CANNOT CUT A STRAIGHT LINE ON A CURVED SURFACE !!

Why teach the way we do?  The head has so many different angles, all these must be considered. It is not just picking up a section and snipping it off. Making the section clean and straight. The same can be said with thinning shears. Understanding when removing bulk to create less volume thin the hair. Understand the effect that it will have on the desired shape. Consider the type of hair. If you remove bulk. Will it create unwanted volume? Because of less weight? will it control curly hair and volume issues ? So much to consider

My passion is razor cutting and using my claws. Freestyle cutting. Allowing the hair to form a shape and  working with it. Working in this fashion. One has to have a a vision, understand shape, hair growth, patterns, weight distribution. We all have  somuch to learn and a life time to learn it in. One does not have to know everything. We just need a willingness to learn.


To improve, to share and gain knowledge. To constantly look to improve and challenge your self. To step out side of the box that safe area your own personal comfort zone. Fear is what holds so many of us back. Fear of failure. Fear of exposing ourselves, being out of our depth. Everyone has these fears. It’s normal but we have to face them. A fear faced is no longer a fear.We have so much to learn, so many paths to take, embrace this as a challenge to exceed you own personal expectations, what ever they may be.


The Hairdressing industry. Needs to be much more transparent. Open to sharing, from salon staff, to salon owners, to colour companies, schools, colleges. Be it education, knowledge or formulation and techniques. We have to be aware of new products as they come to to the market and the salon, The formulation. The chemistry.The results one can expect. The indeed health safety issues if any.


What are the greatest challenges to stylist and salon owners and managers?Building up and retaining clients, having that trusting relationship built on skill honesty creative talent! Oh and Service. As stylists we can so easily get caught up in being busy staying busy slightly over booking that we forget what is really important. The client. The service. The consultation. The after care advice and so sales. Over the years I have come to realise that all of the above points are key to success. They are also the main things we as stylist’s forget, take for granted, they are the things we need to stay on top of, make part of our daily routine when working with our clients.


Challenging our selves to make changes into how we work, how we interact with our clients is not as an easy thing, to take a long hard look in the mirror and being honest about what needs maybe a little help some adjustment.  We also need to have computer skills understand how to use Social media understand what the future hold sin the salon and in business

To share is to grow!


Alterego Italy professional products are already having success in both the UK and all over Europe  and its now ready to launch and be part of the Market in the USA. Its offering all the things that I hold dear passion and commitment to salon training and support. It has the support from being just one part of a much bigger entity that is striving for success in the salon and hair industry.

The product line is very comprehensive offering professional products to cater for all needs of both the salon and the stylist salon products and retail support for the clients. Many new an exciting things are being launched and coming on line via there web site Alterego Italy   and various social media platforms.

For more information on the products or the Brand new Uk Academy here is the contact information:


The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.


This journey, this career, is wonderful – challenging, inspiring, and yes, hard work.

Our industry is in constant change and is sometimes criticised. For lacking vision in some areas. However there is an ever growing body of professionals. That have a firm commitment to our industry, they have a passion for change, to raise standards through education and sharing. Leadership, education and team incentives.Will over time and with commitment give any individual that ability to do exceptional work and to be more creative. Leadership and management help create an amazing work environment for all concerned. So key for success for all concerned.
This journey. This career, is wonderful – Challenging. Inspiring and yes can and will be hard work. but the rewards are worth all the effort.
Thank you all for letting me share some thoughts with you today.These are inspirational, passionate, industry professionals.They have a vision. These are the people I want on my bus to learn from, share with, take a journey with. Get inspired. Connect with driven motivated industry professional. challenge your self. invest in ones /your self 

Are you driver or passenger !

 There are no guarantees in life and ones career and career choice is no different thing happen and its how we deal with them that defines us. Jobs change relationships come and go the one thing that remains after training is our skill both hands on creative and the ones we learn about people and communication about caring about being a team player. Constantly developing new skills staying current is so very important.

Available now my first Book ‘The salon and the ‘S’ word Available Now Click here for details 




Alterego Image


highlights low lights



Reviewing a new colour line:        Reviewing :High lift blonde.

by Alterego Italy

Techno Fruit. Hair colour click above to read reviews on this colour line.

I also think that we need to always look at the Why. Ask the question Why are we in business whats it for? OrWhy do we want to go into to business what is success? Why do I suggest this I think by asking and exploring the why we get to the motive behind why we want to be in business what is true success. Why the will also help us to understand our true values this in turn helps us to follow the path to the success we want  and desire. It will help us to surround ourselves with the right team those who share our values and vision.


Remember. Salon success. Stylist success. Business success are all linked together it’s Team success. Its never about any destination only ever about a journey taking the right people on that journey makes it enjoyable maybe even fun!

My web site is Back2myroots: B2MR feel free to check in

You can also find me here on LinkedIn on Twitter MikeB2MR and Facebook Back2myroots B2MR

Alterego Italy  salon exclusive professional Hair colour and salon products / client retail a very exciting range of products designed for those with a mind for quality  passion and creativity.

Mike B2MR


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