Offering the highest standard of salon consultancy, salon coaching and skills development

LinkedIn discussion group

Back2myroots: B2MR

LinkedIn Discussion group mike vallance

Find us on LinkedIn

hair stylists the hairdresser community and profession
The professional Hairdresser knowledge net work group:
With over 8600 world wide sharing experience. knowledge, opinion.
On a wealth of topic’s.
Come Join us share your views.

The salon and the S Word:  My new book out now its getting some great reviews

The ‘S’ Word topics:  

Service – The word that everyone talks about and is fundamental to everything we do. We know what bad service is, but how do you measure good service? What do our customers want, what do they expect? What are your standards like, could you improve?

Sales & selling – If you can sell; you are likely to do well if you cannot, you won’t go far. Who are our customers, where do they come from? How do we identify our own target market and capitalize on the relationship? Do you know the principles of merchandising and want to set-up your own retail ‘one-stop-shop’?

Suppliers – Your purchases affect your profits, so the less you spend, the more you earn. How do you maximize the relationship with your supplier? How do you achieve better deals and discounts with your suppliers? How do you compete against the big shops and stores?

Staff – As an employer, the people that work with you, should work for you; but how often do they seem to be doing their ‘own thing’? Are you getting the best from them, could they be more efficient, effective and productive?

Find the answers to these questions and many more and make your future a huge success.


The salon and the S Word


The Salon and The “S” word  link to reviews seeing what being said !

The salon and The S Word

Mike B2MR

Comments are closed.