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Hair colour or dye the consultation

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Hair colour or dye the consultation

A place to share thoughts review hair colour and products.

The Consultation your time to shine:

Having had the good fortune to be trained stylist involved in our industry for well over 30 years have been fortunate enough to have experienced many aspects of the hairdressing Industry. In my many years of working with clients I like to think that nothing shocks or surprises me any more. Over the years many clients have shared every issue that may arise they come to us seeking answer looking for solutions to problems.Looking for creativity wanting honesty and respect hoping we can be trusted.

I’ve seen young women come in with orange roots and white ends. I’ve seen red roots and black ends.  I’ve seen hair looking like a traffic light from violet to blue, colors that usually are reserved for flowers.When I see these mistakes colour failures in some case hair nightmares one cannot help but feel oh so sorry for the client to which these hair are attached. some times self inflicted through experimentation with home colour wanting to re produce that tv add that looked so good it looked so easy. Many times poorly badly done at a salon or by a poorly skilled  hair colour technician.

Normally when the color mistakes are so apparent the truth is impossible to ignore the poor client is so embarrassed upset and apologetic that one  really wants to help and fix this problem if at all possible. The client usually admits that it was a money issue a crazy moment or a few drinks with that got out of hand with a friend it seemed like a good idea at the time! found an old box under the vanity and thought it would be a great time at 3 in the morning to “streak” their hair. I don’t have any issues helping these clients for me the challenge is correcting it the reward is success a happy client she made an honest mistake at home and now seeks professional help a humbling experience in it’s self. So why in many cases do we as professionals like to take the high ground instantly think big pay day £$ oh this is major correction. This does not really project a sympathetic caring image.Potential this could be a great future long term client. Take the time to learn about them their journey have that in depth Consultation ! With up to 80% of first time visitors or potential clients not returning to a salon after an initial visit should we not be more welcoming to clients who have issues and problems be more  sympathetic to their plight. We are in a position to help them to correct their problem. To give them an alternative path forward we can make a difference. We should make that difference we are in the service business.  We again make our living out of solving problems from creating  a new look to solving complicated colour issues.

Usually a client with a problem has  learned from their mistake after all we all make mistakes first time one feels sorry for them repeat offenders well they are on their own, most however are more than willing to go through the steps to fix the situation. Then there are the liars. I know this is harsh, but usually when you ask someone a direct question and they knowingly misinform you, that’s a lie. As a stylist how can we make an informed decision to fix something when blatantly given the wrong information. In most cases they have been deceived by marketing adverts and promotion that suggest an easy to use instant make over in a box trouble is these kits cannot cover and address every hair situation or scenario it can be complicated! From a stylist point of view we need to know the truth in order to perform the right service come up with the right solution!

Here is an example of a normal client consultation:

 A client is looking for some sort of chemical service, not always a major change, let’s say going lighter.  We will take a close look at the hair during the consultation and figure out what we need make some recommendations explain the process of what we have to do to get as close to the desired result without damaging the hair.  It is at this time when we’ll ask the client their past history.  whilst at the same time looking and feeling for indications of damage, If we see any sort of banding, we know some sort chemical affected the hair. It’s a pretty simple fact, hair grows approximately 1/2 inch a month.  If there is a any sort of line of demarcation, we know there was something “done” to the hair,  and we can tell when it happened by how far it is away from the scalp.  When we ask the client why this band exists, they can’t give a reason.  When we’d tell them that something had to be put in their hair to create this band they will not admit to anything.  To be fair with so many over the counter products these days misleading the consumer it is possible that they were unaware the product used would cause this issue. In some cases one would repeatedly ask the question and they’ll repeatedly plead their innocence/ignorance. stale mate helps no one!

Here’s some information everyone needs to know.

Anything from a box color to a highlighting shampoo that causes any visible difference in your hair color has permanently altered the hair structure. Sun-In or anything like that, especially highlighting shampoos and conditioners have any variety of alkaline chemicals that diffuse your natural pigment. Beware of these products since they may contain sodium hydroxide which is relaxer. Any color from a box that is made from 2 or more components that are mixed together have some sort of peroxide component. Peroxide oxidizes your natural pigment, so if there is any alkaline in the formula, you will get lift. Many box colors say that they last 24 shampoos simply put if your color is changed by a box and if you grow out roots, it is not temporary the hair structure has been permanently affected. When hair is colored or receives any chemical service it is permanently affected till it is is cut off.

You may have correction to re colour blonde hair with brown pigment, it may be a perfect colour match  but the hair still has any inherent damage caused by the initial service in this case going blonde. As a client try and be as open as possible the more history the better  their is no advantage in trying to hide any chemical service that you have introduced into their hair.   there is no reason to hide any details no  matter what the box says informed decisions are easier to make with all the information at  hand and every thing must be taken into consideration.  When we ask you questions about what has happened to your hair for the past year or so, we need to know everything so we can make the right decisions for your services.

Next time you come in to get any chemical service done be completely honest with your colorist or  as a stylist you are doing a consultation make sure you ask all the right question.We can read the history of your hair and there is no need for deception.  After all, we have your best interests in mind.  As it’s said ‘The truth will set you free’. A lie may break your hair!

Our goal a professional stylist is to work with clients to deal with the issue at hand offering the best service possible supported with education knowledge and an honest understanding of what is possible given any situation and history. Always retaining the right to say ‘No’

Some extra facts:

TYPES OF HAIR COLOR

Permanent Color:

Permanent color gives you 100% complete coverage. Most permanent color uses peroxide (10 to 40 vol.) and ammonia. The downside is regrowth of new hair – it is a different shade and will leave a line of “demarcation”, or regrowth. Most permanent hair colour uses 10 to 20 volume peroxide 40 vol would only be used for high lift blonde formulations, In most cases 40 vol is not recommended for scalp application. this type of application requires colour balancing unless first application.

Not all colour is driven by Ammonia many options available.

Semi-Permanent Color:

Color usually contains some ammonia and uses a developer of 10 to 20 vol. Although it normally contains something to slightly open the Cuticle it does not have Ammonia nor does it have Peroxide much less 10 to 20 vol.

Demi-Permanent Color:

Uses peroxide in low vols. (under 10 vol.). Many have no ammonia and leave little damage. When the color fades, it does gradually so it leaves no line of demarcation. Normally uses around 5vol for the oxidation of the colour molecule may have low amount of ammonia or some other substance to open the cuticle fro slightly deeper deposit. long term use of this formulation will result in build up and possible re growth line slow fading, ideal for Grey coverage with out going permanent

Semi-Temporary Color:

These will last a short time (1-4 weeks). The usually incur no damage to the hair. You can expect about 40-60% gray coverage. A direct dye/stain lies on the surface of the hair very little deposit so fades as washed whilst will blend Grey hair  some types more than others will not give full deposit will build up over time,they sometimes have an alkaline driver in them to enable a little deposit.

Temporary/ Color Rinse:

Color lasts from one shampoo to the next and is deposited on the outside of the hair shaft. As with a Semi permanent these can and do vary in their chemistry and how long they last depend on amount of washing and porosity of the hair, they can cause staining issues

 

The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.

Conclusion

This journey, this career, is wonderful – challenging, inspiring, and yes, hard work.

Leadership
Our industry is in constant change and is sometimes criticised. For lacking vision in some areas. However there is an ever growing body of professionals. That have a firm commitment to our industry, they have a passion for change, to raise standards through education and sharing. Leadership, education and team incentives.Will over time and with commitment give any individual that ability to do exceptional work and to be more creative. Leadership and management help create an amazing work environment for all concerned. So key for success for all concerned.
Conclusion
This journey. This career, is wonderful – Challenging. Inspiring and yes can and will be hard work. but the rewards are worth all the effort.
Thank you all for letting me share some thoughts with you today.These are inspirational, passionate, industry professionals.They have a vision. These are the people I want on my bus to learn from, share with, take a journey with. Get inspired. Connect with driven motivated industry professional. challenge your self. invest in ones /your self 

Are you driver or passenger !

 There are no guarantees in life and ones career and career choice is no different thing happen and its how we deal with them that defines us. Jobs change relationships come and go the one thing that remains after training is our skill both hands on creative and the ones we learn about people and communication about caring about being a team player. Constantly developing new skills staying current is so very important.

I also think that we need to always look at the WhyAsk the question Why are we in business whats it for? OrWhy do we want to go into to business what is success? Why do I suggest this I think by asking and exploring the why we get to the motive behind why we want to be in business what is true success. Why the will also help us to understand our true values this in turn helps us to follow the path to the success we want  and desire. It will help us to surround ourselves with the right team those who share our values and vision.

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Remember. Salon success. Stylist success. Business success are all linked together it’s Team success. Its never about any destination only ever about a journey taking the right people on that journey makes it enjoyable maybe even fun!

Mike B2MR

The salon and the S word now available in book and e book format for links to purchase and reviews Click here or on the image.

 

The Salon & the ‘S’ Word

 Written by Mike Vallance

My web site is Back2myroots: B2MR feel free to check in

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