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Salon Control or collaboration

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The hair salon

The hair salon control or collaboration

Salon management leadership and control or Collaboration.

In the Salon and training facilities: Certainly not a normal topic for hair related blog but one worthy of discussion and one that may well be of interest to you and your team.

Why a topic on leadership management and collaboration ? Well i think that it’s a very relevant topic to look at. One that can and does get ignored.One that can play a role to successful team building encouraging creative and innovative thinking and sharing of idea’s in the salon. At this time I might suggest that the ‘Collaborative thinking’ suggested in this topic could so easily be employed by. Colleges. Academy’s and the Salon’s. Contributing to the overall training experience. Student. Apprentice and Trainee encouragement for  the industry. Creative innovative thinking!

The hair salon it’s our theatre:

What is the salon but a stage what are we but player’s in a play.The play being the unscripted play called ‘The salon today’. This scenario played out daily staring the staff and clients. These unscripted scene’s play out daily evolving as the interaction between client and stylist take place. Entertaining, challenging, rewarding, sometimes thought provoking. What ever the case always different. As the day progresses so does the play some of the cast change be that stylist or clients but the play must go on.

On occasion this this rhythm this natural flow can break down or be interrupted. By an out side force or influence. This can be very disturbing normally caused when some one is trying to hard to be the director and producer. In this instance maybe an over zealous manager maybe an owner who likes to have tight control over the salon and how it runs.

Leadership and management: I believe very important and do contribute to making a salon or spa run more efficiently but this power in the wrong hands can and will cause issue or problems. Good management and indeed leadership occurs when support is given to others providing them with the tools and or environment to do and indeed deliver great service. This becomes hindered when the motivation is not selfless.

Team or group meetings:

How often do you have team meetings? Idea’s are kicked around plans put in place for change and or improvement. How often is the right praise or recognition given to the right person? Appreciation, thanks, reward, incentive.

Some times as managers and owners we forget that it takes many small parts to make the big part work. Some times as manager and or department heads we can fail! How? Because we cannot let go we have to have control we have to be seen as the one holding everything together. We want and need constant approval and recognition for all that is achieved. This does not lend to a good working environment. It’s to ‘controlling’

Control or collaboration:

It takes a much braver person with a bigger vision to encourage collaboration for this means letting go of the rein’s! Collaboration creates ’empowerment’ improves problem solving increases creativity encourages innovation. Why are so many business’s afraid of it? The short answer is that collaborations dangerous! Collaboration relives one’s immediate control. scary ha! This may well sound quite threatening to some owners and managers. Maybe we can look at some reason as to why!

Collaboration to me is: 

A sharing of thoughts visions idea’s. It’s encourages us to step out side of our comfort zone look beyond our own expertise. For this to really work a certain level of ambiguity has to be accepted by all. The letting go of ‘control’ comes in to play, because for collaboration to work hierarchy has to put to the side. An approach of ‘tribe of doing things’ needs to move in and ‘chief of all answers’ needs to step down ! This should open the doors for ‘thinking together’ problem solving taking action.Talk is not enough!!

Collaboration really only works. When there has to be a flow of all information dialogue and so progress between the group or team. This might be hard for some but it’s key to the team and so to the ‘collaborative thinking process’. Some times conflict can happen this has to be addressed it cannot be ignored. Avoiding it indicates that you don’t know how to fight or stand up effectively. Trade off and compromise skills to learn and employ.

Collaboration: Happens on top of or out side of normal work. It takes commitment it can at times seam  overwhelming and stressful. Sometimes we here the term ‘Oh things would be so much better if we could just collaborate a little more’  But really it’s not that easy. how often is it put into practice? Collaboration is about friction debate forging of new idea’s and ways to work better together.Owners and managers need to do more than just tell others what to do they have to listen, team members have to have a voice and use it!  You cannot just point out. ‘hey that’s broken’ and walk away! It has to be fixed. The fear is by many. That an opinion will be asked for! When given this opinion must be listened to.

This thinking may well not be right for all. ‘Leadership’ Is to bring this change about. One of direction and focus supported by and with ‘Followership’. The supporting team.’Collaborating together to bring about change and innovation. These efforts should be judged on out come. They offer no reward for’ Individual merit for effort! letting go of preconceived idea’s. All working together for the common good.

Collaboration. Innovation. Creative thinking.All growing together  create solution get past the problem ask the question ‘How’ the rest follows.

 

The ‘Three R’s’ 
”Reputation. Recommendation. Retention”. 
It’s not built on that constant looking for new clients it’s looking after what you have! It’s investing in your self and your business and those around you.

Conclusion

This journey, this career, is wonderful – challenging, inspiring, and yes, hard work.

Leadership
Our industry is in constant change and is sometimes criticised. For lacking vision in some areas. However there is an ever growing body of professionals. That have a firm commitment to our industry, they have a passion for change, to raise standards through education and sharing. Leadership, education and team incentives.Will over time and with commitment give any individual that ability to do exceptional work and to be more creative. Leadership and management help create an amazing work environment for all concerned. So key for success for all concerned.
Conclusion
This journey. This career, is wonderful – Challenging. Inspiring and yes can and will be hard work. but the rewards are worth all the effort.
Thank you all for letting me share some thoughts with you today.These are inspirational, passionate, industry professionals.They have a vision. These are the people I want on my bus to learn from, share with, take a journey with. Get inspired. Connect with driven motivated industry professional. challenge your self. invest in ones /your self 

Are you driver or passenger !

 There are no guarantees in life and ones career and career choice is no different thing happen and its how we deal with them that defines us. Jobs change relationships come and go the one thing that remains after training is our skill both hands on creative and the ones we learn about people and communication about caring about being a team player. Constantly developing new skills staying current is so very important.

I also think that we need to always look at the WhyAsk the question Why are we in business whats it for? OrWhy do we want to go into to business what is success? Why do I suggest this I think by asking and exploring the why we get to the motive behind why we want to be in business what is true success. Why the will also help us to understand our true values this in turn helps us to follow the path to the success we want  and desire. It will help us to surround ourselves with the right team those who share our values and vision.

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Remember. Salon success. Stylist success. Business success are all linked together it’s Team success. Its never about any destination only ever about a journey taking the right people on that journey makes it enjoyable maybe even fun!

Mike B2MR

The salon and the S word now available in book and e book format for links to purchase and reviews Click here or on the image.

 

The Salon & the ‘S’ Word

 Written by Mike Vallance

My web site is Back2myroots: B2MR feel free to check in

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